Frequently Asked Questions
Are your products natural?
Yes. Nai Organics products are crafted with carefully selected natural ingredients inspired by traditional herbal beauty and wellness practices.
Are your products handmade?
Yes. Our products are handmade in small batches to help ensure quality and freshness.
Is ROOT LOCK™ Cream Deodorant baking soda free?
Yes. ROOT LOCK™ Natural Cream Deodorant is formulated without baking soda and is designed to be gentle on sensitive skin.
How do I use ROOT LOCK™ Cream Deodorant?
Apply a small pea-sized amount to clean, dry underarms or external body areas as needed.
How long does one jar last?
Usage varies, but most customers find one jar lasts 4-8weeks with daily use.
Do you ship throughout the United States?
Yes. We currently ship throughout the United States.
When will my order ship?
Orders are typically processed within 1–3 business days.
Do you accept returns?
Please review our Refund Policy for details regarding returns and exchanges.
Are your products tested on animals?
No. Nai Organics does not test products on animals.
How can I contact Nai Organics?
Visit our Contact page or email us at: info@naiorganics.com
Can I request herbal product recommendations?
Yes. We are happy to provide general product guidance based on product usage. Our information is not intended as medical advice.