Shipping policy

NaiOrganics Shipping Policy

Thank you for shopping with NaiOrganics.

Processing Time

All orders are handmade and processed within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Time

Estimated delivery times:

United States: 3–7 business days

International: 7–21 business days (where available)

Shipping times are estimates and may vary due to carrier delays, weather conditions, or high shipping volumes.

Order Tracking

Once your order ships, you will receive a tracking number by email.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. NaiOrganics is not responsible for delays or lost packages due to incorrect addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery or expected delivery date. We will work with the carrier to help resolve the issue.

Handmade Products

Because our products are handmade in small batches, processing times may occasionally be extended during high-demand periods.

Contact Us

For questions about your order, please contact:

NaiOrganics LLC

Email: support@naiorganics.com

Since NaiOrganics products are handmade, this policy helps protect you while still being customer-friendly.